Order Process
1. Request a Quote
For your first visit, click “Request a Quote” to receive a translation or editing estimate. Complete the form and submit your email for further contact.
4. Confirm the Order
If you approve the quote, simply reply to confirm your order. We will then email the formal contract, pro forma invoice, and payment instructions promptly.
3. Receive the Quote
Once we receive your files and requirements, our team will email a comprehensive quote within 30 to 60 minutes for your review and confirmation soon.
2. Submit the Document
After sending the quote request, you’ll get an automatic reply. Reply to that email, attach your document, and detail any specific translation or editing requirements.
5. Payment & Project Initiation
After receiving payment, we will officially confirm project initiation by email or messaging. Throughout the project, we maintain open communication to ensure everything progresses smoothly.
6. Delivery of Final Work
When the project finishes, you promptly receive the final deliverables within the agreed timeline, and the process then moves into the official after-sales service phase.
7. After-Sales Service
During after-sales service, you can request modifications anytime. We prioritize customer satisfaction to ensure the final deliverables align with your requirements and meet your expectations.
